Privacy Policy

1. Who we are

MoonSync ("we", "us") provides AI-generated astrological compatibility reports at trymoonsync.com. This policy explains what personal data we collect, why, and how you can control it.

2. What we collect

When you use MoonSync, we collect:

• Your email address.
• Birth details (name, date of birth, time of birth, place of birth) for you and the person you're checking compatibility with.
• Payment information, processed directly by Stripe — we never see or store your card details.
• Basic technical data (e.g. UTM parameters) to understand how visitors find the site.

3. How we use your data

We use your data to:

• Generate and deliver your compatibility report.
• Process your payment.
• Send you the transactional email containing your report.
• If you opt in, send you occasional marketing emails about astrology insights, new features, and offers. You can unsubscribe at any time.

4. Who we share it with

We share data only with the service providers needed to run MoonSync:

• Stripe — payment processing.
• Mailgun — transactional email delivery.
• Klaviyo — marketing email automation, only if you've opted in to marketing emails.
• Anthropic — generating the AI content of your report.

We do not sell your personal data.

5. Your rights

If you're in the EU/UK, you have the right to access, correct, delete, or export your data, and to withdraw marketing consent at any time. To exercise any of these rights, contact us at the email address below.

6. Data retention

We retain your reading and payment records for as long as needed to provide the service and meet our legal/accounting obligations, after which they are deleted or anonymised.

7. Contact

Questions about this policy or your data? Email us at hello@trymoonsync.com.